(Working day:9:00-18:00)

4 frequent questions answered

  • A. If you are having issues with your passcode or want to reset it, simply hold the     Wifi button for 8 seconds.

  • B. Do we have a Mac version of the software?
        Yes, we released a Mac version of our software and you can download in the download tab.

  • C. I posted a video on YouTube but its not showing up in 360?
        If you are on your phone, make sure you select panoramic view before exporting.     If you are using a computer, make sure you are viewing the video in sphere-in     mode before exporting.

  • D. How do I reset the camera? There is a small reset button above the charging slot.     Hold the button for 15 seconds and it will reset the camera.